It, help desk and technical support in Indianapolis

IT Solutions in Indianapolis

Remote and on-site computer support for small and mid sized businesses in Indianapolis

Managed security solutions

Cloud services

Backup and disaster recovery

 

 

The success of any modern business relies on its adoption of the latest technologies, which includes cloud solutions. Whether you are a small business owner or large enterprise, you will need to harness the power of the cloud if you want to make your business grow.

MEGAstream is at the forefront of delivering efficient and scalable cloud services, including Amazon and Microsoft Azure integration, virtual servers, security, and disaster planning. Our cloud services allow businesses to take control of their IT.

ADvanced Security Solutions

Cybercrime is a very real threat that’s faced by many business owners. Not taking the level of threat that cybercrime poses to your business seriously can be a huge risk, and result in irreparable damages. At MEGAstream, we specialize in delivering not only exceptional managed cloud services but also security solutions that are simply unmatched. For many business owners, making the switch to the cloud can be intimidating because of security concerns, but you can rest assured that we’ve got you covered.

Amazon AWS Service Provider

As an Amazon Web Services Partner, we are privy to all the latest tools and features that Amazon AWS has to offer, but we also have a deep understanding of which combination of those tools and features will work best for your business model. To deliver a high-quality user experience, we are committed to delivering the consistent and predictable performance of our AWS solutions that supports latency-sensitive workloads and applications.

We offer our services in 3 diffferent models customized to suite your needs and demands.

INTEGRATED TECHNOLOGY SOLUTION (ITS)

We have you covered with our Integrated Technology Solution (ITS)

 

  • IT Consultation
  • LAN (local area network) and WAN (wide area network) design and setup
  • Legacy network assessment and reconfiguration
  • Break/fix for PCs, servers and more
  • Virus, spyware and malware prevention and elimination
  • Intranet and database setup and management
  • Anti-virus Software Management and Scanning
  • Spyware Prevention and Removal
  • Backup Job Monitoring
  • Server Operating System Repair
  • Workstation Operating System Repair
  • Remote System Management
  • 24/7 Network Monitoring
  • Access to Megachip Customer Center for Service Ticket Tracking
  • Network Asset Management
  • Core Maintenance With Business Hour Support
  • On-Site Support for All Servers, Workstations, Routers, and Switches
  • Priority and After-hours Support

ON DEMAND IT

Our approach is consultative in nature. By attending to your requirements, we help you design and maintain a network that enhances productivity, security, and reliability. We update and customize your solution on a continual basis. As your business grows and changes, we help you take advantage of new technologies for optimal results.

  • 24/7 support
  • An intelligent help desk offering long-term solutions
  • Ticket tracking from submission through resolution
  • Performance Dashboards of your entire account history

PROJECT BASED IT

We approach each project, small or large, with the same discipline and attention to detail. We begin with understanding your business strategy and your objectives. First, through consultation, we learn about your products, services, or networking needs. Then after we fully understand your requirements, we develop an approach of design and functionality which is built upon a solid foundation of knowledge of your business and marketing strategies.

  • Consultation and Understanding
  • Discipline and Attention to Detail
  • Design and Functionality
  • Knowledge and Development of Strategies